Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from Stick Sound. By accessing our site or placing an order, you agree to be bound by the terms outlined below. Please read them carefully before making a purchase.

 

2. Product Description

Stick Sound is a compact portable Bluetooth speaker designed to amplify sound by attaching to flat surfaces using a suction cup. We strive to ensure that all product information is accurate, including images, specifications, and features. Minor variations in appearance may occur.

 

3. Pricing and Payments

All prices are listed in Euros (EUR) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of ordering through the available payment methods (credit/debit card, PayPal, etc.).

 

4. Shipping and Delivery

We offer shipping to selected countries, including Spain. Orders are typically processed within 1–2 business days. Estimated delivery time is 5–10 business days, depending on the destination. Shipping is managed by third-party carriers and delays may occur beyond our control.

 

5. Returns and Refunds

We offer a 14-day return window from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in sellable condition. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

 

To initiate a return, please contact our support team with your order number.

 

6. Warranty

Stick Sound comes with a 30-day limited warranty covering manufacturing defects. This does not include damage caused by misuse, water submersion, impacts, or normal wear and tear.

 

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of the product. Always follow the safety guidelines provided and avoid exposing the product to extreme conditions.

 

8. Intellectual Property

All content on this website, including logos, product names, images, and text, is the property of Stick Sound or its licensors and may not be used without written permission.

 

9. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Spain.

 

10. Contact

For questions, support, or returns, please contact us at:

Email: mauro.ruedaag@gmail.com

Phone: +34 636 611 605